Frequently Asked Questions

The University of Texas Rio Grande Valley

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2025-2026 2026-2027

Medical Enrollment Qualifying Event

Waiver Dental and Vision Options Parent Information

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Benefits

Benefit Information

Plan Highlight Flyer

Eligibility, How to Enroll, Benefits, Cost, and Dates

Needle Stick Coverage

To fill out the Exposure Incident Form, visit the Claims page

Summary of Benefits and Coverage

What Your Plan Covers and What You Pay for Covered Services

Summary of Benefits and Coverage

Glossary of Health Coverage and Medical Terms

Prescription Drugs

Prescription Formulary

Log in to your Blue Access for Members account to see your Rx Formulary

Texas Performance Drug List

Pharmacy Benefits Flyer

Birth Control Covered at 100%

Blue Cross Blue Shield of Texas Dental and Vision Coverages

Included in the Medical Plan

Blue Cross and Blue Shield of Texas Pediatric Dental Plan

Benefits covered up to age 19

Blue Cross and Blue Shield of Texas Pediatric Vision Plan

Benefits covered up to age 19

Optional Dental and Vision Coverages

Available for Purchase

Blue Cross and Blue Shield of Texas Adult Dental Plan

A 12-month waiting period may apply.

Blue Cross and Blue Shield of Texas Adult Vision Plan

Academic Emergency Services (AES)

Services and Benefits for Travel Emergencies

AES Flyer

AES Case Opening Guide

AES Website

Telehealth and Behavioral Health Services

Virtual Visits for Students Enrolled in the Student Health Plan

AcademicLiveCare (ALC)

For Medical/Urgent Care, Therapy, Nutrition, and Psychiatry

AcademicLiveCare Website

AcademicLiveCare Flyer

AcademicLiveCare User Guide

Help with Signing Up and Getting Care with ALC

Academic Student Assistance Program (ASAP)

Protecting Your Physical, Behavioral, and Financial Wellbeing

ASAP Flyer

ASAP Online Tools and Resources

Use company password AHP1

Kindly, Human Peer-to-Peer Support

Connect with a Listener who has shared a similar experience

Access Peer-to-Peer Support

Get started by creating an account or logging into Kindly, Human

Kindly, Human User Guide

Kindly, Human Flyer

Learn to Live

Confidential online resources to help you manage your mental well-being

UT Mental Health Resources

UT Orientation Video

Adult Preventive Services Member Flyer

Child Preventive Services Member Flyer

Advantages of Membership

These health management tools and resources can help you stay well and protect your health

Advantages of Membership

Includes information on Learn to Live behavioral health program, 24/7 Nurseline, BCBSTX app, member discounts and more

Blue365

Well onTarget

Well onTarget Blue Points

24/7 Nurseline

Benefits Value Advisors Flyer

Benefits Value Advisors Video

Maven Maternity Program

The Maven Maternity Program offers 12 months of virtual maternity support, including 24/7 access to OB‑GYNs, doulas, and lactation consultants, along with mental health and care management resources—learn more by logging in to Blue Access for Members.

Interested in Voluntary Dental and Vision Insurance?

Home Benefits Enroll/Cost Waiver Contact Regulatory Notices

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